This talk is really about problem solving. It’s about how we think about problems and how we resolve those problems in a deeply technical context. The main goal of the talk is the relay the lessons learned from a couple of decades working with and observing some of the best performance troubleshooters in the world.
The talk will be broken into 3 main parts.
1. Explain the basic process we must go through to solve a complex performance problem
2. Discuss some of the main factors that can inhibit our efforts
3. Discuss some of the techniques we can apply to improve our chances, including an almost fool proof method to reach a successful outcome
Specific technical examples from large enterprise customers using relational databases (Oracle primarily) will be used to illustrate the concepts.